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Apr
19
Temporary License Reminder
Posted by Kristi Lucas on 19 April 2016 11:46 AM

Hi there,

A reminder that additional temporary user licenses for the Mother's Day holiday are available.  If you are interested in renting a license, please submit an e-service so that we may coordinate the two week rental for you.  The additional licenses are $150 each.

Thanks!

 

The MAS Direct Network Team


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Mar
18
Skipjack Bulletin
Posted by Kristi Lucas on 18 March 2016 02:09 PM

Hi again - - 

We have received an overview document describing the issue and planned resolution strategy direct from Skipjack a short while ago.  Skipjack users, please check your email to review the notification.

Thanks,

The MAS Direct Network Team


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Mar
18
Skipjack
Posted by Kristi Lucas on 18 March 2016 11:29 AM

As has unfortunately been the case all week, Skipjack is still having issues that they are working to resolve.  The skipjackstatus.net site has most recently been updated with a new target resolution time of 5pm EST.  Please note that this resolution time has been rolling from day to day.


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Mar
17
Skipjack - March 17th
Posted by Kristi Lucas on 17 March 2016 10:12 AM

Although we had been informed that the issue was isolated and corrected, skipjackstatus.net shows intermittent issues with their service again today.

We are awaiting a resolutiion from the Skipjack Application Support Team who is tasked with finding and correcting the problem.

 


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Mar
15
Skipjack Update
Posted by Kristi Lucas on 15 March 2016 12:35 PM

We have just received the following from Skipjack:  "According to our Application Support team, this should have been resolved a bit ago."

Please respond via e-service if you are still having problems.

Thank you,

The MAS Direct Network Team 


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