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May
18
E-Service Hours
Posted by Kristi Lucas on 18 May 2012 01:43 PM

E-Service Hours

Monday – Friday 6am – 7pm MST

Saturday and Sunday – Emergencies* Only

*Emergencies consist of MAS System down or software inoperable.



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May
10
Suspending Wire Services Reminder
Posted by Kristi Lucas on 10 May 2012 05:25 AM

Here is an update on how to suspend your orders with various wire services.

Bloomnet – Go to http://www.bloomlink.net . The IMPORTANT MESSAGE FROM BLOOMNET - BLOOMLINK SELF SUSPEND FEATURE 

Should you find it necessary to suspend your BloomLink, you now have 3 options:

(1) Utilize the Auto Self Suspend Feature on BloomLink 

(2) Call BloomNet Customer Service at 1-866-BloomNet (1-866-256-6663)

 (3) Email us at: customerservice@bloomnet.net. PLEASE NOTE: YOU MUST CONTINUE TO PULL ORDERS OFF BLOOMLINK FOR 90-120 MINUTES AFTER YOU SUSPEND.

To access the Self Suspend Feature, follow these steps. 
Step 1: Log into BloomLink with your Administrative User Name/Password (same used to View Statements) and Select the “Inbound Order Suspend” button on the right-hand side. 
Step 2: Select the “Add New Record” button and enter the Start and End Dates for suspending BloomLink, and the name of the person entering this record. 
Step 3: Select the “Submit” button. This record will appear in the “Inbound Order Suspend Process Log”. Please plan ahead and monitor your capacity closely. Thank you.

Mercury Direct – Go to http://www.mercurynetwork.com log in with your Account, Username , and Password.  Go to Account Menu -> Suspend .  Click on the shop codes you wish to suspend and fill out the from date and time to the to date and time, then click Send.  You can also do a Resume under the same menu option. 

Teleflora Dove (POL Users) – Dove POL users will use the Windows software to do a Suspend on their Dove Network orders.  From the Main menu on the right column, you will click on Start/Stop Receiving Orders. Follow any remaining instructions on that menu.

Teleflora Dove (MAS Interface) – MAS Dove Interface Users can do a Start and Stop Message from menu 5 – 3 – 22  (Mercury/MAS Direct/Dove Console). Select option 16 (Dove Stop Message).  MAS will ask for a stop Florist Code and Apply Date (this is the date for the Stop message to take effect).  To restart the Dove go to menu 5 – 3 – 22  (Mercury/MAS Direct/Dove Console). Select option 15 (Dove Start Message). MAS will ask for a Start Florist Code and another Apply Date to resume Dove communications.  Note: The validation or rejection of Stop and Start messages will show up in the General Message Check Out BOX (type “CO” at order entry, check for entries in box 21)

MAS Direct – To Suspend MAS Direct Orders go to menu 5 – 3 – 22  (Mercury/MAS Direct/Dove Console). Select option 13 (Suspend MAS Direct).  The MAS System will confirm that you want to Suspend and will inactivate your shop to the rest of the community.  To Resume select option14 (Resume MAS Direct).


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Apr
27
Wire Service Directories Update
Posted by Kristi Lucas on 27 April 2012 04:44 PM

The following directories are now available for download:

May/June/July/August 2012  FTD

May/June/July 2012 Teleflora

Have a great weekend!


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Apr
19
BMT UPDATE
Posted by Kristi Lucas on 19 April 2012 11:00 AM

MAS Direct Network received an email today from Bloomnt informing us of the following:

"We changed the shop code for our committment to coverage (Bloomnet Headquarters)  it is now Z9980000.   We are no longer using Z9990000."

As a result, MAS Direct Network has changed the BMT HQ code accordingly across the systems to the updated Z9980000 code. 

Just wanted to keep you informed.

Thanks!

 


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Apr
13
ANNOUNCEMENT - MAS USERS MEETING
Posted by Kristi Lucas on 13 April 2012 05:56 AM

MAS Direct Network Users Meeting

September 28th, 29th & 30th, 2012 

Ameristar Casino Resort & Spa Black Hawk Colorado

http://www.ameristar.com/Black_Hawk.aspx

 

Our plans for a long overdue meeting of our MAS clients have now been finalized!

A great opportunity to meet new users and revisit the associations made in years past.  Also, a great time to learn from each other about the ways in which the different parts of the system help you to be most efficient and profitable.

Although the exact format and schedule is forthcoming, topics will include: components of the Delivery Module, Marketing Module, Inventory Module, Wire Service Directories, Reconciliation and Automatic Messaging. 

The basic schedule layout is as follows:

Friday, September 28th:  Meet & Greet 6pm – 9pm (Cash Bar)

Saturday, September 29th & Sunday, September 30th:

 Training workshops and Q & A  9am – 6pm

 

**Each user is responsible for booking hotels reservations at the Ameristar.**

Call 720-946-4000 and mention the MAS Direct Network Group to ensure

you receive the group rate. 

MAS Direct Network Room Rates: 9/27 $89; 9/28 & 9/29 $149; 9/30 $109

Workshop Cost*:  $400 per person if registered by June 1st, 2012.  $500 per person after

The workshop cost includes:  all training, continental breakfast, coffee,

soda at break times, and a lunch buffet. 

There will be an iPad giveaway Saturday & Sunday.

Webinar giveaways too!

To Sign up, please submit an e-service, and a MAS Direct team member will follow up with a phone call.

*Workshop fees are non-refundable


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