RSS Feed
Latest Updates
Dec
15
Holiday 2014 E-Service Schedule
Posted by Kristi Lucas on 15 December 2014 06:36 PM

MAS Direct Network 2014 E-Service Holiday Operating Schedule

Christmas Eve, Wednesday, December 24th 6am – 3pm MST

Christmas Day, Thursday, December 25th CLOSED to celebrate with our families

Friday, December 26th  – EMERGENCIES ONLY 

(An emergency consists of system completely down, store inoperable)

Saturday and Sunday, December 27th & 28th – normal weekend e-service coverage (EMERGENCIES ONLY)

New Year’s Eve, Wednesday, December 31st – 6am – 3pm MST

New Year’s Day, Thursday, January 1st, 2015 – CLOSED to celebrate with our families

Normal E-service hours resume Friday, January 2nd, 2015.

 

*****If you plan to use the few days after Christmas to execute things in the system that you may need assistance with, please submit an e-service now so that we can provide the help and/or instruction you may need to be successful while we are closed for the Holiday.*****

All our best wishes for a Happy Holiday season.


Read more »



Nov
24
Thanksgiving E-Service 2014
Posted by Kristi Lucas on 24 November 2014 04:59 PM

MAS Direct Network is CLOSED on Thursday, November 27th, 2014 to spend the day with our families.

We wish you a very Happy Thanksgiving.


Read more »



Aug
28
Time Warner Update
Posted by Kristi Lucas on 29 August 2014 01:25 AM

Time Warner has just notified us that they have rectified the problem that was preventing IP Sec VPNs from functioning.

 


Read more »



Aug
28
Time Warner Internet Provider
Posted by Kristi Lucas on 28 August 2014 04:47 PM

Time Warner is having a nationwide routing problem.  

They have not provided us with an ETA, but they did say they are working to resolve the problem.

Thanks,

The MAS Direct Netowrk Team


Read more »



Jun
30
Labor Day Weekend E-Service Schedule
Posted by Kristi Lucas on 30 June 2014 12:52 PM

Labor Day 2014 Schedule

Saturday, August 30th & Sunday, August 31st Emergencies only 

Monday, September 1st - Emergencies only

**Reminder that emergencies are MAS System down or software inoperable**

Have a safe and relaxing holiday!

The MAS Direct NetworkTeam


Read more »




Help Desk Software by Kayako fusion